We are trying to find a way to resolve this as I have heard there are many complaints against Palmera. May 2020: Traded 2 RCI timeshares + paid $9K for "Palmera points". Dont Miss: Hicv Vacation Package Kissimmee Fl. Under Six Ways to Travel, click Palmera Escape via RCI, Click RCI Exchange to link to your RCI Subscribing Member account. Usage Type Annual . They also verbally guaranteed us that ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-102137832', '');}, 'log_autolink_impression');car salesperson and I have bought cars, I know all of the tricks. The cost, fees, points, maintenance yearly, I want to give it away, We just want to walk away from the contract. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Is this your company? Customer Reviews are not used in the calculation of BBB Rating. Offer can be redeemed multiple times during the offer period, but cannot be combined with any other discounted exchange fee offer and excludes internal exchange vacations and exchange plus inventory. Everything was going ok. Our salesman told us that he would never buy a timeshare and that this was wasn't one. Definitely an extremely shady "company" with very poor business practices, and I'm glad we saw your post. 3000 points may have been enough for a full week in the dead of winter but shoulder season is around 8500 for a week and summer is about 10,650 points per week and more in the newest resort. Vacation Club membership. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. You may think of timeshare as being an outdated thing-of-the-past, but the timeshare industry actually continues to grow every year. With points, you have the utmost flexibility with booking trips where and when you want. Don't have an account? I was in Hilton Head last Christmas trying to relax and recover from cancer surgery. Please visit RCI.com for details. I believe this outfit may have operated under the name Vacations Anytime years ago in ***********. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. If you didnt knowingly sign up for a sweepstakes run by some outfit that had terms and conditions you agreed to, any out-of-the-blue winner notification is almost surely a scam. After all, it's not their money but yours. Heres what you need to consider: You May Like: Disney Vacation Club Luggage Tags. When I called the number on the email, it took me to an automated service. 1 complaints against Palmera Vacation Club, RESPONSE: Complaint was not answered
We know of no other matter or practice relating to this company that may assist you in your consideration of this company. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. Sign up for free now, Sign up for free to participate on the website. Where can I get more information about the class action lawsuit. The first was several years ago when Coral Sands (now Coral Resorts) was run by Reba Management Company. Our records indicate the company failed to respond to the one complaint brought to its attention. Click here to explore the Palmera Portfolio. We are complaining six months later because we are still being as to pay taxes and maintain fees at the two exchanged properties as well as fees at Palmera V C. So the bottom line is instead of reducing the number of properties, they were increased as well as cost. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. Sharon and Steve Mitchell, who are from Alabama, visited Charleston in June. Login to participate on the website. Login. And just so you know if you wanted to stay a week this time of year, (June) you would have had to use at least 3 years worth of points for the single week. The Right to Cancel states "If you decide to cancel, you must notify the seller in writing of your intent to cancel by sending notice by certified mail, return receipt requested, or by another verifiable means, to" Hopefully I have covered all the basis by sending both FedEx and USPS certified. Check out Palmera Vacation Club's Instagram pictures and videos at, P.O. We were told that Coral (now Palmera) took their resorts back from RCI and are using them for their own vacation club. Respect the privacy of others. These vacations are limited. Nothing that the salesman presented to us was No travel service of real value is ever free. Working hours Sun 9:00 am - 5:00 pm Other restrictions may apply. All of the lies, promises, and representations are part of the scam. Palmera Vacation Club 5 years ago Save I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. To be updated with all the latest news, offers and special announcements. Points 3,000 . So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? My decision to purchased was based on lies. I am thankful that the only financial information I gave was our credit card. Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12109628, and find that this resolution is satisfactory to me. No. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Palmera Vacation Club Customer Service. Palmera Vacation Club. So he starts to get rude and tells us "so you like wasting all of your money" and stuff like that. Useful. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. My wife and I was deceived and lied to, they are good at what they do. Somehow he was trying to make us believe that a $400 monthly payment (the loan), along with the annual fee, along with $179 to book a place was the same thing as when we pay out of pocket to go on a family vacation of 4. He would say that "we are his black sheep" (since we wouldn't buy his time share) He said if he could get 2 people out 6 he saw that day to buy into it.it was a good day for him (money-wise). showed us were significantly less than what was actually ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Vacation Club. Palmera Vacation Club is dedicated to putting our unsurpassed experience in one of the worlds most influential and desirable destinations at the service of our members. Category Timeshares & Vacation Clubs. I am also going public and slamming Hilton Head with their presents and how they lure vacationers in for a so call deal of a life time offering free $100 and $200 Visa cards just to hear their spill, at least that what we were offered while on Vacation there. Please dont include personal, political, ethical, or religious commentary. My husband asked him a few questions that I know the salesman lied when answering (especially after reading some of these other comments). No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. we are convinced we made a BIG mistake and composed a letter to cancel the contract. I need to know what I'm paying for @ $128.21 monthly when I'm still expected to pay exchange fees. Verified customer. Also publication TIMESHARING TODAY. We did let a gentleman taking our survey afterwards know what we went though and he apologized for the salesman. Unfortunately, last year, we believed what they were telling us and bought points with Palmera. Just went through a similar situation as you. Now I have 2! I am one of those seniors who purchased on the promise that they would sell current time share. Not only is this a false & deceitful statement, I've now discovered most Caribbean and Mexican resorts have converted to all inclusive which is a product we are not interested in. Barcelo/occidental vacation club is a rip off. They offered to purchase our other timeshare in exchange for purchasing their timeshare, within 6 months. We bought 3,000 points for around $13K. Most owners do in fact love their timeshare , but sometimes our lifestyles change or we just cant vacation like we used to. They provide families with lifelong memories and incredible vacations, which is why people buy timeshares. Our last conversation which toke place on aug 1 2019 mr sheldon referred to me and ms shone course as two miserable mother f--ker he also told me to go f myself and that he was trying to help me get out off my financial responsibility and i was too stupid to realize it. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. I could go on and on about the exchanges we had afterwards as he quickly became hostile and berating but what's the point? The first clue should have been that the Quest Advantages to us so we were told: lower We purchased points with Palmera Vacation Club and the salesman told us we could get a 3 bedroom unit with our points at Coral Springs. The savings and perks are clear. 213. He purchased from previous individual owner 10 years ago. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. They get it for a discounted price and also cruises and tours and different trips like that, that most people would want, Sharon Mitchell said. Fraudulent representation of a time share, Desired Settlement: cancellation of contract with no negative credit report filing, Vacation Club and what we were promised and told. Four years ago the city passed an ordinance to prevent deceptive, misleading and aggressive solicitation by businesses. RCI, LLC. Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. How do I get out of this? Read Also: Sale Of Vacation Rental Property. A timeshare is definitely worth it for families that want to travel frequently, and travel in comfort. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. I've had my bank account since 1975 and want to keep it. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Offers include only accommodations and specifically exclude travel costs and other expenses that may be incurred. They lied that we could be able to sell our Bluegreen Points (not one call in about a year). He was not up front at all. I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. We have had two BAD ENCOUNTERS with Palmera. Must call to book. Submit a complaint and get your issue resolved. This allows us to verify that our reviews come from real guests like you. Offer void where prohibited by law. Alternatively, you may use, http://www.tripadvisor.com/help/how_to_edit_your_posts. Still wondering why people buy timeshares? Palmera Vacation Club has an average consumer rating of 1 stars from 13 reviews. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. It is not a good financial decision for us right not ($25,000 with $5000 down, $499 a month at 17% interest!). We didn't start to look into it more until we got home Sunday night. Timeshares are meant to be a lifelong product, even to pass down to your children or grandchildren. 46 inquiries
Theres nothing worse than a cramped hotel room and lack of personal space. No response. After I selected the # from the automated message, the phone just rang and rang and eventually the call would drop. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The latest complaint timeshare fraud was resolved on Aug 04, 2017. I am respectfully asking for a rapid response. Contributions should be travel related. The club promoter is making a profit somewhere along the process. As a world-class vacation exchange provider, RCI is focused on bringing membersflexibility and choice. Palmera Vacation Club Timeshares for Sale For Sale Search Now Filter results Map View List View Sort By 0 Palmera Vacation Club Timeshares Sorry! Use this comments board to leave complaints and reviews about Palmera Vacation Club. Just hold your ground when dealing with these "salesmen" If you feel uneasy about the answers you're getting (or not getting) don't buy into it. Reviewers write the most about Palmera Vacation Club Timeshare Selling and give it 1.7 stars out of 5. The first thing you should do before searching for rental homes is decide on an ideal budget. Book by 8/15 for travel through 12/15/22. Palmera Vacation Club headquarters 33 Office Park Road, Suite 219 South Carolina, Hilton Head Island 29928 United States Palmera Vacation Club phone number +1 888 887 2563 0 0 What is Palmera Vacation Club's email addresses? We didn't start to look into it more until we got home Sunday night. We asked plenty of questions, figuring 4 heads were better than 2. Still no return calls. How do they get away with this? Judging by everything I'm reading, nothing has changed and they are still lying. Each unit is professionally decorated and refurbished every year. Book by 8/15 for travel through 12/15/22. One of the many exciting benefits of your RCI subscribing membership is the ability to expand your options for vacations beyond the Palmera Vacation Club portfolio. You May Like: What Is The Cheapest Caribbean Vacation. And while we were waiting for our "guide", we saw several retirement-age couples fill out the paperwork to purchase. The points we purchased would get us a 1 bedroom unit during certain weeks of the year. My dad had this happen and he called them and said he was not paying anothe dime. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I've left messages and emails for Joe P. & Sheldon Stanhope, none of which have been returned and they are never available. View Details. Palmera has an "F" rating with the BBB. 602357907. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? You can call member services, leave messages and never get a call back. Timeshares are considered bad because they are not a financial investment, and it can be challenging to get out of your timeshare contract. BCA has no information regarding advertising review at this time. The only outcome youve been selected for is a fleecing. Then he would come up with all kinds of different numbers in a piece of paper.back and forth , back and forth. At that point we were no longer interested and made it known to him. Hopefully the refund will post in a couple days! What is Palmera Vacation Club's Facebook? TUG saves owners more than $20 Million dollars. Sleeps 8 . Fees, terms, and conditions of packages covered by an all-inclusive fee are determined solely by the resort and are subject to change at any time. The City of Charleston's attorney says during the past several years they received complaints about Vacation Inspirations and Wholesale Escapes. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. Theyre also applicable regardless of the comments tone. They were looking for Maintenance fees. On july 8 2019 mr sheldon fed/ex me a 3 page quit deed contract to be sign and notarize which has been completed, signed and notarized on july 18 2019 but i have not yet mailed it because prior to his request mr sheldon and i had multiple conversations on the phone about reimbursing me with a 3 night 4 days vacation at hilton head and a 7 day vacation at any of r.C.I 60 properties i have not received it yet. They to used the same ploy of telling you they would sell your old timeshare thru VSI and you would get a check to pay for your Palmera / Vacations Anytime membership. Unlimited Vacation Club - Members Only Please! The Mitchells say Vacation Inspirations offered them free carriage rides and a gift certificate for dinner if they listened to a travel presentation. We retained Time Shares. Villa del Palmar timeshare reviews show that regardless of all amenities that these resorts offer they are scam experts at what they do, the Villa group timeshare personnel know how to talk like professionals, negotiate like professionals and rob money from you like professionals, many people have fallen victim, so protecting yourself from a Villa del Palmar timeshare scam is the best thing you can do.