If you are a NON-US or NON-Canadian citizen and are arriving to Canada by air, you may require an Electronic Travel Authority (eTA) to fly to or transit through Canada even if you do not require a TRV. On the return trip, Bags VIP luggage delivery can deliver your luggage from baggage claim at your destination airport to your home or hotel, just like the service delivered your bags to the ship when you arrived. On board our ships, U.S. dollars is the only currency accepted. FACs are nontransferable, and nonrefundable. Q I have not received the e-mail notification for my Express Docs. Suites SA7058 and SY5001 have wheelchair access on the left side when facing the bed. Please reconfirm any special transfer requirements for disembarkation with the Front Office after you board. Follow along as we share our travel tips, cruise reviews, information on ports of call, and the latest cruise news to help you plan the ultimate cruise vacation. With this in mind, the following emergency phone numbers are available for your use. Three nights specialty dining: Ships with Tamarind receive one night at Pinnacle Grill, one night at Tamarind and one night at Canaletto. Additional travel needs can be requested directly with the airline using your air confirmation code to access your flight reservation. Guests with a variety of severe food allergies sail with Holland America Line regularly. Book by 2/28 and your partner gets 55% off & free drinks up to $600. A Go to https://www.hollandamerica.com/ and click the MY ACCOUNT LOGIN and follow the easy registration process. A: Not at dinner. Prescription medical marijuana is not allowed on board. Our experienced, award-winning English-speaking staff and crew will do everything to make your cruise an unforgettable experience. Logo Store; Find Your Roll Call; Meet & Mingle; . The Travel Well program encompasses all onboard health and safety protocols, including COVID-19 Guest Protocols and the additional measures Holland America Line is taking to enhance public health. The bed can be converted upon request to 2 twins if full compliance is not needed. A You will receive any necessary luggage tags for your land tour while on your tour. More detailed information is available at www.cdc.gov. Holland America Line has made improvements to the plan options, service to the ships, and Wi-Fi access throughout the ship. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed, and a roll-in shower with grab bars, shower seat, accessible shower controls, and hand held shower head. Stay tuned for more info on when it will be installed on all ships in the fleet. This below is for the Premium Plan: Whether emailing friends or streaming a movie, enjoy truly premium, unlimited access throughout your voyageat a savings of at least 50% compared to the daily ratewith our Premium Internet Plan. If you need to order via phone, please call Ship Services at 1-800-541-1576. The leader in premium cruising, Holland America Line's ships feature innovative initiatives. Known for some of the most spacious and comfortable ships at sea, award-winning service, five star dining, extensive activities and enrichment programs and compelling worldwide itineraries. a variety of cruise ship internet packages, Carnival Cruise Line offers three different internet plans, Guide to Celebrity Cruises Always Included Package (2021), Staying Safe on a Cruise Ship: Preventing Falls While Cruising, Five Best Cruise Ship Bars for Beer Lovers, 31 Cruise Embarkation Day Tips Every Cruiser Needs to Know, Complete Guide to Princess Cruises Drink Packages, Complete Guide to Drink Packages on Celebrity Cruises (2023), Royal Caribbean Drink Packages Guide (2023), Everything You Need to Know About Norwegian's Free at Sea in 2023, Complete Guide to Drink Packages on Carnival (2023). Please remember that important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs should not be placed in the baggage you placed outside your stateroom. You will also be able to request tours on the ship at the shore excursion office. Please have your card and photo identification ready and available whenever getting on or off the ship, as you will need to scan your card at the optical monitors located at the gangway. After a successful trial of Starlink satellite internet on Freedom of the Seas, RCL says it will be rolling it out to the rest of the fleet soon. A Holland America Line has gone voucherless for most services. You may also contact your travel advisor, CIBTvisas or other local visa services for assistance in determining which visas will be required for your specific cruise based on your nationality. Cruise vacations are casual by day, whether you're on the ship or ashore. Any discrepancies may prevent travel. Pack shoes on top of other contents in your luggage to expedite the screening process. All cash advances are subject to restrictions. For safety reasons hoverboards, drones, or similar devices/toysare not allowedon board our ship. The new bundle will include shore excursions, drinks, specialty dining and internet access. The Small package allows for 100 megabytes of usage for $19. Restricted Fares: Full payment for air reservation is required at the time of air booking. You can print your boarding pass after Online Check-In is complete. If you have questions regarding tendering procedures while on board, please speak with the Guest Services Manager. No additional deposits will be due until final payment. It can be used only on one device at at time. A passport is still the preferred document. Onboard credits may be used to pay for Crew Appreciation, with exceptions for certain credit types. Traveladvisors should make checks payable and send to: Holland America Line We anticipate that your stateroom will be ready at approximately 1:00 p.m. ), Premium: $29.99 (From e-mail to streaming, receive the highest volume of data. It must be added that there is a lot of good reviews out there that might back this claim but again, read through all the data to make the best-informed decision. Most cruise lines don't offer speeds that can support streaming services like Netflix or Spotify. It is your sole responsibility to obtain and have available the proper travel documents necessary for your travel, including all associated costs related to obtaining your travel documents. Minors under the age of 18 traveling to foreign countries must be accompanied by both parents or have a notarized letter of consent signed by the parent(s) not traveling. For example, Royal Caribbean has one package for those who just want to browse the web or send emails and another more expensive package for passengers intending to stream shows and movies. Due to web accessibility standards, users may experience slight variations according to the browser used. The suggested attire for most evenings is resort casual; slacks and collared shirts for men, and casual dresses, slacks and informal evening-wear for women. Most evenings, smart casual is appropriate and can be defined as slacks and sports shirts or sweater for men and a skirt or trousers and sweater or blouse for women. Restricted Fares: Full payment for air reservation is required at the time of air booking. Click Done when youre finished.). We didnt have HIA 2 months ago on Zuiderdam, and wifi was only available on my account. Anyone wishing to volunteer to lead this service should contact the Cruise Director. As Holland America is part of Carnival, StarLink Internet will be coming to the fleet in 2023. In order to make returning home as smooth and easy as possible, please take note of the following tips. Guests must be 21 years of age or over to purchase or consume alcohol onboard. The most important determinant of risk is the traveler's destination. A: Dressy attire is appropriate. Each country has its own entry requirements, and guests assume personal responsibility for having the necessary documents when boarding. Passports are normally surrendered to and held by the pursers on board to facilitate clearances in ports of call. All onboard Internet usage is subject to Holland America Line standard policies, which may limit browsing of some sites due to network security and bandwidth usage. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed and accessible bathing facilities with grab bars, accessible seat, accessible controls and hand held shower head. Imagine the smile caused by a bon voyage bouquet; the pleasure given with a "Well-Being" spa package or the appreciation felt for a prearranged romantic dinner for two at the Pinnacle Grill. Possession of marijuana, even if by prescription, is a violation of US law, may be a violation of the laws of countries the ship may visit, and may result in referral to law enforcement authorities. Certain apps, a variety of service options, port of call, and destinations along your cruise can all impact the internet service on a ship. Roll-in Shower: Staterooms J1074, K1011 & K1012, Fully Accessible Q How do I select only the pages I want to print in Internet Explorer? Ask the airline to immediately advise our Air/Sea Department, or call us yourself at 1-800-628-4771. Norwegians services onboard are offered in internet cafes onboard, with some stateroom access on certain ships. COVID-19 Protection Program: This new element of the Worry-Free Promise is designed to assist guests who, as a result of being suspected of having COVID-19 or testing positive for COVID-19, may be unable to travel to embarkation, may be denied boarding, may be quarantined on board or disembarked early. Please note that this is a U.S. government regulation over which Holland America Line has no control. If necessary, the cost of hotel accommodations is not included in the air price. Once you have booked your flights, please check the airlines website, or contact the airline directly for information regarding baggage fees and other charges. Since arrival and departure times are subject to last minute changes by the airlines, we recommend that you call your airline(s) 24 hours before your initial flight departure (72 hours for international flights) to verify all of the flight numbers, and departure and arrival times shown on your ticket. For details regarding the Journey luggage program, please refer to the Alaska Land + Sea Journey tips document available at the Online Check-In start page. Guests are encouraged to obtain travel medical insurance prior to travel in order to be reimbursed for services rendered. Q Where can I locate information regarding the accessibility I need while on my cruise? Outbound flights should be scheduled with plenty of time for transfers from the ship to the airport. Wine purchased during company-sponsored shore excursions that visit local wineries are exempt from the on-board corkage fee (offer limited to one bottle of wine per person). Savings: Our Flexible Fares are competitively priced and often lower than pricing found on other sites with added benefits not found elsewhere. Happy to hear that messaging is including in the app. Per person, but you can share! C1082, C1081, D1100, I-8037 are set up with 2 twin beds only to meet compliance spacing with wheelchair access between the beds. From time to time, guests encounter transportation delays in getting to their cruise ship. If guests need temporary access to more sites they can upgrade seamlessly from the same device theyre using to access Wi-Fi. Additional charges in most cases will apply for streaming or higher/longer coverage periods and can have a significant impact on the cost of your cruise experience if not booked in advance. If governmental action results in any element of Taxes exceeding the estimates used by Holland America Line for purposes of computing the quoted amount, we reserve the right to pass through the extra amount. Share If you have a chronic medical condition, please bring a recent report from your physician. Every nautical and engineering officer on our ship has a government license either issued or approved by our flag state that confirms they have met the requirements for their position on the size of ships that we operate. The tours are graded according to their relative level of activity. Please notify Holland America Line of your air travel schedule no later than 14 days prior to your arrival; otherwise, we will not be able to transfer you from the airport. The dining room is considered a fine dining restaurant and shorts are not permitted. Distilled/purified water in factory-sealed containers (including plastic containers) for the reconstitution of infant formula is allowed in checked luggage for staterooms with infant bookings. An international certificate, approved by the World Health Organization, is the best medium for verification that inoculations and vaccinations have been satisfactorily performed, and is accepted by health officials at all ports of call. Fully Accessiblerooms are designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices and provide accessible elements including turning space, accessible routes throughout the cabin, and accessible bathrooms are designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices and provide accessible elements including turning space, accessible routes throughout the stateroom, and accessible bathrooms. To order Greenhouse Spa products online, visit www.timetospa.com. Please note: This service is available only on days of sailing. The choice is always yours. Any crewmember who becomes ill is immediately isolated. This pricing is not offered for inside cabins, nor is it available for transatlantic, transpacific and Celebrity's Galapagos sailings. A: Jeans without holes, tears or embroidery are welcome on most evenings in all restaurants, but on Dressy nights jeans are only allowed in casual dining restaurants. A It is a requirement that each guest complete the Online Check-in process and review the cruise contract to access his or her Express Docs. These inspections ensure compliance with both IMO requirements as well, in the case of the United States, with a detailed set of special requirements under U.S. law that apply to ships calling in U.S. ports. Guests with independent flight arrangements must advise Holland America Line of their flight details at least 14 days prior to departure by completing on-line check-in. If you become ill or injured during the voyage and your diagnostic and/or care needs exceed the capabilities of the medical center, you will be transferred to medical facilities ashore. The plan can be activated on any device but only one device can be actively connected at a time. Some countries impose an arrival or departure tax which cannot be included on an air ticket. If vouchers are needed, they will be included in the Express Docs. Please see your server or bartender for a full list ofitems included in each package. For voyage that depart from and return to Australia and/or New Zealand, this policy applies to guests 18 years and older. Probably won't get the wifi package at all then. Throughout your cruise vacation, you may enjoy delicious and innovative menus across a broad range of dining venues. Just like connection speeds at sea, internet charges vary by cruise line. make a person inadmissible to Canada, regardless of how long ago they occurred. Our senior management team operates under a trust but verify philosophy which means going on the ships and ensuring that our practices meet the requisite standards. For questions and/or help with your Online Check-in forms, please email Holland America Reservations or call 1-800-207-3545. Premium unlimited costs $34.99 per day and includes streaming. Please attach a tag to each piece of luggage you will be checking on the cruise. It is also your room key. Do not pack your passport, medications, cruise documents or airline tickets in your checked luggage. Fully Accessible Travel by Land or Sea: Travel document requirements vary based on cruise itinerary and whether international flights are required. Yoga, Pilates, Indoor Cycling and cardio circuit training are available for participants at all levels. Ships without Tamarind receive one night at Pinnacle Grill and one night at Canaletto. Holland America Line does not discriminate against individuals on the basis of disability. Internet and Wi-Fi: P&O Cruises has a 24-hour internet cafe and shipwide wireless internet. The pay as you go package costs $0.25 per megabyte. Your Future Cruise Consultant will handle all the arrangements on board and your traveladvisor will assist you, and receive full credit for your booking, when you get back home. Fares are in US dollars. Call Us For a Free Quote 1-800-627-3753. Representatives are available from 5:00 a.m. to 7:00 p.m. Monday through Friday and from 7:00 a.m. to 3:30 p.m. Saturday and Sunday (Pacific Time). Preparing for your Holland America Line cruise is now easier, faster and more convenient. As our restart protocols continue to evolve, we have lifted the moratorium on oxygen concentrators and peritoneal dialysis effective immediately. If you wanted to pay by the minute, that was still an option: -pay as you go, $.79/minute -200 minutes/$99 -400 minutes/$159 -600 minutes/$199 Upon embarkation you will find a confirmation card in your stateroom or it will be noted in your ID guest card. Access all the sites and apps* in the other two cruise WiFi plans, plus make audio and video calls. Keep them close at hand in your purse or jacket pocket. Each airline has its own baggage allowance policy. Wi-Fi is available in all guest areas aboard Holland America Line ships including in guest staterooms and suites. For a full overview of all policies, see Worry-Free Promise details. If, due to any cause beyond our control, we are unable to arrange for air travel or the air travel we arrange is unavailable or otherwise fails to materialize, to the extent permitted by applicable law, our sole liability will be limited to refunding the air price paid to us. about the Greenhouse Spa and Salon. It is important to keep in mind that tour operators are subject to the laws of their own country with respect to accommodating the needs of guests with disabilities. internet package. Cancellation fees apply to the entire cruise booking, including cruise fare, air add-ons, ground transfers, pre-cruise and post-cruise hotel and tour packages. It was only available under my mariner number. Well even take care of any flight changes if needed to join the voyage at the next available port of call. Internet and Wi-Fi: VOOM is the name of the Royal Caribbean internet service that is available on all ships. 1.800.377.9383. Per person: each guest could use their own device at the same time; Per stateroom: Only one device per cabin could be used at a time. The Unlimited internet package provides unlimited access to the web on one device for the duration of your cruise but can only be purchased onboard. This indicates a pop-up has been blocked. Roll-in Shower:C1082, C1081, D1100, I-8037, C1082, C1081, D1100, I-8037 are set up with 2 twin beds only to meet compliance spacing with wheelchair access between the beds. 2 Not all suites within each category feature accommodations for extra guests. There's so much to see and do onboard. We felt the term Dressy was a bit less stuffy and a bit more festive, which is what a dressy evening should be: a chance to get dressed up and enjoy the evening while still being comfortable. Seattle, Wash., April 15, 2021 For travelers who appreciate taking an inclusive vacation with extra amenities factored upfront into the price, Holland America Line is launching a new "Have It All" premium package that includes shore excursions, beverages, specialty dining and Wi-Fi in one base cruise fare. Volumes vary by package and subject to change. Please note that wheelchair lift vehicles are not available in some ports. Participants may order only one drink at a time and must be of the legal drinking age for the respective itinerary. Please check with the shore excursion staff on board for the most accurate and up-to-date information. She is always looking for the latest and greatest adventures onboard and ashore, enjoys researching top things to do in ports of call, and loves dressing up for formal nights. Choose from more than 150 items, including a festive bottle of Champagne, specialty dinner, luxurious spa treatment, bouquet of flowers or an onboard credit. Holland America Drinks Packages Explained Cruising With Wheels 14K subscribers 23K views 1 year ago Drink packages for cruises can be hard to understand. Holland America Line has laundry service, dry cleaning and pressing service on all ships. Passengers can purchase a Day Pass for $59 which entitles them to one full day of continuous access. This should be done well in advance of travel at a Customs office near your home. If you have booked your air travel through Holland America Line and experience delays on the day you are en route to your cruise due to an airline service disruption, such as a flight delay, cancellation, or re-route, that will cause you to miss your original port of embarkation, Holland America Line will work with the airline to find reasonable alternate flights to the next appropriate port at no additional air cost to the guest. Seat assignments are not guaranteed and are subject to change at the discretion of the airline without notice due to schedule changes, equipment changes or other unforeseen circumstances. ), Surf (most popular): $24.99. If you receive an onboard credit, you can use it for almost everything onboard, including a pampering massage or other spa service, restaurant meals, shore excursions, coffee and alcoholic beverages, and boutique purchases, like clothing or jewelry. Refill your medicine prescriptions sufficient for the duration of the cruise. Flight Ease delivers what cruise travelers are looking for: specially negotiated low prices; a convenient, worry-free way to book air travel; late-arrival protection; the freedom to change your flights with no change fees; and you can earn frequent flier miles with participating airlines. If you are pregnant, please provide a medical note from your physician stating your expected due date and medical fitness to travel. Premium this has the highest amount of data which allows for everything including streaming and video calls. No sharing is permitted. (Remember that checked baggage might not be accessible at all times.) Jewish: A Sabbath Eve is held each week. Its easy to leave copies of your itinerary with your family or friends. Applications that use high. With Express Docs you can access comprehensive, up-to-date information on all aspects of your cruise. When booking GBBB-eligible sailings, passengers get to choose one of four perks, including unlimited internet at no cost. For Voyages that depart from and return to Japan, this policy applies to guests 20 years and older. Internet/Wifi Packages - Holland America Line For guest convenience, Holland America Line offers 3 different internet packages for purchase onboard their ships. Under page range you may select which pages you would like to print. If you want to be able to stream as well as browse the internet, the VOOM Surf and Stream package would be for you at an average of $22.99/day. Deposits are required and are generally due within five days after youve made your reservation. Whether you want alcoholic included or not, one of these packages should best meet your needs. A Rabbi is on board for High Holiday services. The program has an open door policy, which means participants may come and go as they please. This includes being cautious about the food you eat, the water you drink, and to be aware of vehicles and road conditions to prevent problems. During online check-in, you can securely submit your Immigration, Disembarkation and credit card registration forms. Roll-in Shower: Staterooms VB6003, VB6004, C1082, C1081, D1100, I-8037 Mar 27, 2021 - A UWU RAP SONG (LET'S FIND OUT SHALL WE!. Place them in a carry-on bag or keep them with you so you can access them easily.